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A Patient Guide for Your Consultation & Treatment

DR HANS CLINICS - BEFORE YOU ARRIVE

  • Last Updated: 20 June, 2026.
  • Version: 1.0
  • Estimated reading time: 8 minutes
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Welcome

Thank you for choosing Dr Hans Clinics.
Whether you’re visiting us for a consultation, skin analysis or treatment, we’re delighted to welcome you.
Many patients arrive unsure whether they need skincare, a device, an injectable treatment or no treatment at all.
That’s completely normal.
Our consultations are designed to educate, explore your concerns and help you make informed decisions based on evidence rather than trends.
There is never any obligation to proceed with treatment.

Welcome to the DHC Patient Clan

When you become a patient at Dr Hans Clinics, you become part of our DHC Patient Clan.

Our philosophy is simple.
✓ Education before treatment
✓ Evidence before marketing
✓ Natural results before trends
✓ Honest advice before sales
✓ Long-term relationships instead of quick fixes

Sometimes the best recommendation is treatment.
Sometimes it is skincare.
Sometimes it is simply waiting.
All of these are successful consultations.

Before Your First Appointment

Please complete our confidential medical questionnaire

Mandatory for all new patients
https://questionnaire.prepaere.com/dr-hans-clinic-l4OVXUPdQn6iSaBsHZOecQ?v=c

This allows us to review
✓ Suitability for treatment
Completing this before your appointment allows us to spend more time discussing you rather than paperwork.

What Happens At Your Consultation?

Every consultation follows the same structured approach.

1. We Listen
Tell us what concerns you and what you hope to achieve.

2. We Assess
Medical history
Skin or hair assessment
Clinical examination
LifeViz 3D Quantificare Photography where appropriate

3. We Discuss
Treatment options
Benefits
Limitations
Alternatives
Evidence
Expected costs

4. We Decide Together
Treatment today
Treatment later
Skincare only
Further investigations
Referral elsewhere
All are appropriate outcomes.

Coming For A Consultation Only?

Perfect.

No special preparation is required. We recommend:
☐ Complete your questionnaire
☐ Arrive with clean skin if possible
☐ Bring a medication list
☐ Bring previous treatment information
☐ Write down any questions
☐ Allow enough time so you don’t feel rushed

There is absolutely no expectation that you will have treatment on the same day infact we recommend you don’t!

If You Think You May Want Treatment On The Same Day

Although treatment is never guaranteed due to multiple factors, some patients like to keep the option open.

If so, we recommend
☐ No makeup
☐ No fake tan
☐ Eat beforehand
☐ Stay hydrated
☐ Avoid alcohol for 24 hours where possible
☐ Wear comfortable clothing
☐ Bring sunglasses if discussing eye treatments
☐ Bring a hat or umbrella if sunny

Universal Preparation

These instructions apply to most aesthetic treatments.

Please attend with
☐ Clean skin
☐ No heavy moisturiser
☐ No perfume on the treatment area
☐ Hair tied away from the face
☐ Comfortable clothing
☐ Photo identification
☐ Water bottle
☐ Medication list

Why This Matters

Good preparation helps reduce avoidable complications, improves comfort and allows us to obtain better clinical photographs and assessments.

Please Tell Us Before Your Appointment If You Have

✓ Fever
✓ Cold sore
✓ Skin infection
✓ New rash
✓ Started antibiotics
✓ Had dental treatment in the last 2 weeks
✓ Recently had surgery
✓ Recently had filler elsewhere
✓ Recently been admitted to hospital
✓ Become pregnant
✓ Started breastfeeding
✓ Started a new medication

Treatment Preparation

Injectables
Botulinum toxin
HA/Hybrid Fillers
Autologous Injectables
Skin Boosters
Biostimulators
Scar treatments
Please
☐ Eat normally
☐ Drink plenty of water
☐ Attend without makeup
☐ Avoid alcohol
☐ Plan treatment at least two weeks before important events

Device Treatments

Tixel
Microneedling
Electroporation
Radio frequency
CACI
Fractional rejuvenation
Please avoid
☐ Retinoids
☐ Strong acids
☐ Waxing
☐ Threading
☐ Aggressive exfoliation
☐ Excessive sun exposure
unless advised otherwise.

Laser & Light Treatments

Please tell us if you have
☐ Sunburn
☐ Fake tan
☐ Recent tanning
☐ Photosensitising medication
☐ Active infection
☐ Suspicious mole
Laser treatment on recently tanned skin increases the risk of burns and pigmentation.

Hair Restoration

Please
☐ Wash your hair before attending
☐ Avoid styling products
☐ Avoid hair fibres
☐ Eat normally
☐ Stay hydrated

Body Treatments

Stretch marks
Scars
Skin firmness treatments
Cellulite
Radiofrequency
Please
☐ Avoid fake tan
☐ Avoid heavy body lotions
☐ Avoid active shaving irritation
☐ Wear loose clothing
☐ Avoid heavy exercise immediately before treatment

Intimate Treatments

Please attend
☐ Freshly showered
☐ Wearing comfortable cotton underwear
☐ Without intimate perfumes or deodorants

Please inform us if you have
✓ UTI
✓ Thrush
✓ Genital herpes
✓ Active rash
✓ Unexplained bleeding
✓ Pelvic infection
✓ Pregnancy
✓ Breastfeeding

If you are menstruating and would feel more comfortable rearranging your appointment, simply let us know.

Medication & Supplement Checklist

Please tell us if you take
□ Aspirin
□ Warfarin
□ Apixaban
□ Rivaroxaban
□ Clopidogrel
□ Fish oil
□ Vitamin E
□ Turmeric
□ Garlic supplements
□ Ginkgo
□ Retinoids
□ Isotretinoin
□ Steroids
□ Antibiotics
□ GLP-1 medications
□ Immunosuppressants
Never stop prescribed medication unless advised by your prescribing clinician.

Common Mistakes

“I only had one glass of wine.”
“I forgot to mention my antibiotics.”
“I thought fake tan wouldn’t matter.”
“I had filler elsewhere last week.”
“I’ve got a tiny cold sore.”
Please tell us.
Small details can change the safest treatment plan.

What To Bring

☐ Photo ID
☐ Medication list
☐ Previous treatment information
☐ Sunglasses
☐ Hat or umbrella (or both, knowing London Weather)
☐ Reading glasses if required
☐ Water bottle (we do offer cute bottles too!)
☐ Any questions you’ve written down

Travel & Activity

For most treatments
✓ Avoid strenuous exercise for 24 hours
✓ Avoid saunas and steam rooms
✓ Avoid excessive sun exposure
✓ Swimming may need to be postponed depending on treatment
✓ If travelling internationally shortly after treatment, remember swelling may temporarily appear worse during flights
If unsure, please ask us before booking treatment close to important travel dates.

Photography

Clinical photographs form part of your confidential medical record.
They allow objective assessment of treatment progress and improve patient safety.
Images are stored securely and are never used for marketing without consent.

Our Promise

We will never recommend a treatment simply because it exists.
We will never pressure you into proceeding.
We will always discuss alternatives and refer or recommend if we don’t have tools in our toolbox to help you.
We will always explain limitations.
We will always prioritise safety over trends.

Red • Amber • Green

Green
Normal
• Mild redness
• Tenderness
• Small bruises
• Mild swelling

Amber
Please contact us
• Increasing pain
• Blistering
• Pus
• Persistent bleeding
• Worsening swelling

Red
Seek urgent medical attention and contact us immediately
• Vision changes
• Difficulty breathing
• Severe allergic reaction
• Rapidly spreading skin changes
• Severe pain out of proportion

FAQ'S

Do I need to know what treatment I want?

No. Many patients come for advice only.

Often yes, if appropriate and if you wish to proceed.

Absolutely.

Never.

Usually yes. But you need to let us know in advance

Where possible, we recommend arranging childcare so you can fully relax and focus on your consultation as a clinic with needles and lasers is not a safe environment for a child as well.

Thank You

  • Thank you for trusting Dr Hans Clinics.
  • If you are ever unsure whether to attend, have started a new medication or simply have a question, please contact us before your appointment.
  • There are no silly questions.
  • Our priority is helping you make informed, evidence-based decisions and ensuring every visit is safe, comfortable and personalised.

Contact / Book

Book consultation at London’s trusted aesthetic clinic – Dr Hans Clinics.

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